This article is an effort to create a mapping between the one of the most common standard and one of the most common models.
In this section different clauses of the ISO 9001:2000 standard is compared with the GP's of CMMI:
(ISO: Clause 4) - Quality Management System
o Organization process focus
o Organization process definition
o Project planning
o Process and product quality assurance
o Configuration management
o Supplier agreement management
CMMI
Generic Practices - 2.1, 2.2, 2.3, 2.6, 2.7, 2.8, 2.9, 3.1, 3.2
(ISO: Clause 5) - Management Responsibility
o Organization process focus
o Organization process definition
o Requirement development
o Project monitoring and control
o Organizational process performance
o Quantitative project management
CMMI
Generic Practices - 2.1, 2.2, 2.3, 2.4, 2.6, 2.7, 2.10, 3.1,
(ISO: Clause 6) - Resource management
o Project planning
o Organization training
o Organizational environment for integration
CMMI
Generic Practices - 2.3, 2.5,
(ISO: Clause 7) - Product Realization
o Requirement management
o Requirement development
o Technical solution
o Product integration
o Measurement and analysis
o Quantitative project management
o Verification
o Validation
o Organization process definition
o Project planning
o Project monitoring and control
o Integrated project management
o Configuration management
o Supplier agreement management
CMMI
Generic Practices - 2.1, 2.2, 2.3, 2.4, 2.6, 2.7, 2.8, 2.9, 2.10, 3.1
(ISO: Clause 8) - Measurement Analysis & Improvement
o Project monitoring and control
o Process and product quality assurance
o Measurement and analysis
o Configuration management
o Requirement management
o Requirement development
o Supplier agreement management
o Organization process focus
o Verification
o Validation
o Organizational innovation and development
o Organizational process performance
o Quantitative project management
o Casual analysis and resolution
CMMI
Generic Practices - 2.1, 2.2, 2.4, 2.6, 2.8, 2.9, 3.2
In ISO 9001:2000 there are six mandatory procedures which have to be fulfilled. This section brings to light where these mandatory procedures are covered in CMMI.
Mapping with six mandatory procedures based on ISO 9001:2000 to CMMI
4.2.2 - Control of Documents
o Configuration management (Generic practices 2.6)
4.2.4 - Control of records
o Configuration management (Generic practices 2.6, 2.2)
8.2.2 - Internal Audit
o Organization process focus (Specific practices 1.1, 1.2, 2.1, 2.2)
o Process and product quality assurance (Generic practices 2.4, 2.6)
o Measurement and analysis (Specific practices 2.4, 2.6, 2.9)
8.3 - Control of non-conforming Product
o Configuration management (All generic practices)
o Project monitoring and control (Specific practices 2.1, 2.2, 2.3)
8.5.2 - Corrective Action
o Organization process focus (Specific practices 2.1, 2.2, 2.3)
o Project monitoring and control (2.1, 2.2, 2.3)
8.5.3 - Preventive Action
o Organization process focus (Specific practices 2.4)
o Causal analysis and resolution (Specific practices 1.1, 1.2 2.1, 2.2, 2.3)
Whenever we do any project/activity all of us knowingly or unknowingly follow the cycle which is known as PDCA i.e. Plan, Do, Check, Act. This section shows how PDCA is covered in both ISO 9001:2000 and CMMI
Mapping with PDCA based on ISO 9001:2000 to CMMI
P - Plan
ISO
o Clause 4 Quality Management System
o Clause 5 Management Responsibility
o Clause 6 Resource management
CMMI
o Organization process focus
o Organization process definition
o Project planning
o Process and product quality assurance
o Configuration management
o Supplier agreement management
o Organization training
o Organizational environment for integration
o Requirement development
o Project monitoring and control
o Quantitative project management
D - DO
ISO
o Clause 7 Product Realization
CMMI
o Requirement development
o Technical solution
o Product integration
o Measurement and analysis
o Quantitative project management
o Verification
o Validation
o Organization process definition
o Project planning
o Project monitoring and control
o Integrated project management
o Configuration management
o Supplier agreement management
C - Check
ISO
o Measurement analysis & Improvement
CMMI
o Project monitoring and control
o Process and product quality assurance
o Measurement and analysis
o Configuration management
o Requirement management
o Requirement development
o Supplier agreement management
o Organization process focus
o Verification
o Validation
o Organizational innovation and development
o Organizational process performance
o Quantitative project management
o Casual analysis and resolution
A - Act
ISO
o Measurement analysis & Improvement
CMMI
o Requirement development
o Technical solution
o Product integration
o Measurement and analysis
o Quantitative project management
o Verification
o Validation
o Organization process definition
o Project planning
o Project monitoring and control
o Integrated project management
o Configuration management
o Supplier agreement management
Source: http://ezinearticles.com/
Friday, October 22, 2010
Thursday, October 21, 2010
Implementing ISO 9001 With Web Hosted Contract Management Software
ISO 9001 certification establishes Quality management system in any organization. As has been the experience with many implementations, it has been found that implementation part is very simple but taking it forward and maintaining it for times to come, is difficult. This is because in almost all such implementations, maintenance of any management system needs duplication of work as some additional forms in line with ISO systems are required to be filled up. Generally these forms are not in sync with organization's day-today working and thus call for extra work. QMS as per ISO 9001 fail here precisely because of this reason.
There are some good contract management soft-wares which can be employed to great effect in these organizations so that day today requirement gets integrated with ISO 9001. The forms can be developed while integrating the organization culture and work requirement. These forms and reporting system on one hand fulfills the requirement of ISO 9001-QMS while on the other hand complies with the day today requirements keeping the organization culture intact.
Further good contract management software can bring about best practices and organization's working can be bench marked against the best in profession. Handling customer grievances in a professional way is also an essential part of matured management system. Professional and standardized forms can be used to develop a perfect customer complaint management system. Contract management software can also be used to carryout contract review at regular intervals.
Most important point in any management system is involvement of top management. If it is not forthcoming then even sound Management System will fail.
Source: http://ezinearticles.com/
There are some good contract management soft-wares which can be employed to great effect in these organizations so that day today requirement gets integrated with ISO 9001. The forms can be developed while integrating the organization culture and work requirement. These forms and reporting system on one hand fulfills the requirement of ISO 9001-QMS while on the other hand complies with the day today requirements keeping the organization culture intact.
Further good contract management software can bring about best practices and organization's working can be bench marked against the best in profession. Handling customer grievances in a professional way is also an essential part of matured management system. Professional and standardized forms can be used to develop a perfect customer complaint management system. Contract management software can also be used to carryout contract review at regular intervals.
Most important point in any management system is involvement of top management. If it is not forthcoming then even sound Management System will fail.
Source: http://ezinearticles.com/
Wednesday, October 20, 2010
ISO 9001 Compliance Made Easy With an Automated Quality System
Over time, ISO 9001 has gained global credibility and acceptance among organizations in various industries. Today, ISO 9001, a widely recognized international standard, provides a clear and time tested framework for quality management. The big question that remains is why organizations should become ISO compliant and the unified answer is, to ensure high quality of products and customer satisfaction. According to an online source, ISO 9001 compliance means -
• Staying competitive
• Exceeding customer expectations
• Reducing risks and unnecessary costs
• Surviving in the market and driving business growth
• Motivating employees and improving productivity
ISO 9001 specifies the basic requirements for a Quality Management System (QMS) that an organization must fulfill in order to demonstrate its ability to consistently provide products (which include services) that enhance customer satisfaction and meet applicable statutory and regulatory requirements. The basic requirements of the standard have been specified by the International Standards Organization and includes -
• Maintenance of procedures and policies that cover all core business processes
• Regular process reviewing, monitoring and analysis
• Keeping documents and records up to date
• Optimization of resource allocation and management
• Driving continuous improvement throughout the organization
These key requirements are based on the quality management principles and take a process-oriented approach to continual improvement. In order to meet these requirements, the organization must ensure its quality system is prepared for effective documentation and process management. Paper-based quality systems are cumbersome and do not sufficiently meet these specifications, thus the need for automated solutions that achieve and maintain compliance with comparable ease.
Three ways in which automated quality systems makes ISO 9001 compliance easier:
Simplify and visualize
An automated quality system standardizes and improves process visibility, enables automatic notifications and escalations for pending tasks, provides a "big picture" to the management through real-time reporting and analysis. and makes document search and retrieval easy. These functions all simplify maintaining conformance to the requirements of ISO 9001. With an electronic document control system, the organization can easily update documents, procedures and communicate these changes to all members of an organization.
Ensures closed loop processes
One of the most effective ways of reaching ISO compliance is through closed loop processes. ISO 9001 requires every organization demonstrate that all issues raised are visible and that required corrective, preventive or improvement actions are done on time. Automation enables integration of document control, CAPA, audits and customer complaints to ensure that monitoring, analysis and resolution of issues are handled effectively and timely.
Training integrated in the quality system for continuous improvement
ISO 9001 requires organizations to invest in their employees and ensure they have the education, experience and training to do their job properly - all of this leads to achieving continuous improvement in the business. Automated quality systems support the training requirements through easy planning, monitoring, and analysis of personnel training needs. Some of the features of an electronic system for training may include -
• Easy creation of training plans
• Ensuring that personnel competencies match the job requirements
• Automatically raising training events based on job skills
• Regular review of personnel appraisals
• Quick access to personnel certificates
• Attaching and regularly updating the training documents to personnel
Source: http://ezinearticles.com/
• Staying competitive
• Exceeding customer expectations
• Reducing risks and unnecessary costs
• Surviving in the market and driving business growth
• Motivating employees and improving productivity
ISO 9001 specifies the basic requirements for a Quality Management System (QMS) that an organization must fulfill in order to demonstrate its ability to consistently provide products (which include services) that enhance customer satisfaction and meet applicable statutory and regulatory requirements. The basic requirements of the standard have been specified by the International Standards Organization and includes -
• Maintenance of procedures and policies that cover all core business processes
• Regular process reviewing, monitoring and analysis
• Keeping documents and records up to date
• Optimization of resource allocation and management
• Driving continuous improvement throughout the organization
These key requirements are based on the quality management principles and take a process-oriented approach to continual improvement. In order to meet these requirements, the organization must ensure its quality system is prepared for effective documentation and process management. Paper-based quality systems are cumbersome and do not sufficiently meet these specifications, thus the need for automated solutions that achieve and maintain compliance with comparable ease.
Three ways in which automated quality systems makes ISO 9001 compliance easier:
Simplify and visualize
An automated quality system standardizes and improves process visibility, enables automatic notifications and escalations for pending tasks, provides a "big picture" to the management through real-time reporting and analysis. and makes document search and retrieval easy. These functions all simplify maintaining conformance to the requirements of ISO 9001. With an electronic document control system, the organization can easily update documents, procedures and communicate these changes to all members of an organization.
Ensures closed loop processes
One of the most effective ways of reaching ISO compliance is through closed loop processes. ISO 9001 requires every organization demonstrate that all issues raised are visible and that required corrective, preventive or improvement actions are done on time. Automation enables integration of document control, CAPA, audits and customer complaints to ensure that monitoring, analysis and resolution of issues are handled effectively and timely.
Training integrated in the quality system for continuous improvement
ISO 9001 requires organizations to invest in their employees and ensure they have the education, experience and training to do their job properly - all of this leads to achieving continuous improvement in the business. Automated quality systems support the training requirements through easy planning, monitoring, and analysis of personnel training needs. Some of the features of an electronic system for training may include -
• Easy creation of training plans
• Ensuring that personnel competencies match the job requirements
• Automatically raising training events based on job skills
• Regular review of personnel appraisals
• Quick access to personnel certificates
• Attaching and regularly updating the training documents to personnel
Source: http://ezinearticles.com/
Tuesday, October 19, 2010
Monday, October 18, 2010
Sunday, October 17, 2010
Saturday, October 16, 2010
iso 9001 2008 document control software
• Web-based ISO 9001 Document Management Software
13 Dec 2007 ... ISO 9001:2008 Registration. ISO 9001:2008 Certification Solutions ... Web-based ISO 9001 Document Management Software ...
• ISO 9001 isoTracker Document Control Software - www.the9000Store
ISO 9001:2008 requires that an organization control their documents - Automate this with a ... Read "How to save money with Document Control software" ...
• ISO 9001 Document Control Procedure
26 Jul 2010 ... Types of Records required by ISO 9001:2008 Document Control Procedure ... Advantages of Using Event Management Software ...
• ISO 9000 Template & ISO 9000 Software - Quality Manual, Operating ...
ISO 9000 Document Control Software The concept of document control is integral to ISO 9000. Specifically ISO 9001: 2008, requires the establishment of a ...
• ISOXpress ISO 9001 System Software Paperless Document Control and ...
ISO 9001 2008 document templates, a complete quality system that complies with ... Software Quality Management and ISO 9001: How to Make Them Work for You ...
13 Dec 2007 ... ISO 9001:2008 Registration. ISO 9001:2008 Certification Solutions ... Web-based ISO 9001 Document Management Software ...
• ISO 9001 isoTracker Document Control Software - www.the9000Store
ISO 9001:2008 requires that an organization control their documents - Automate this with a ... Read "How to save money with Document Control software" ...
• ISO 9001 Document Control Procedure
26 Jul 2010 ... Types of Records required by ISO 9001:2008 Document Control Procedure ... Advantages of Using Event Management Software ...
• ISO 9000 Template & ISO 9000 Software - Quality Manual, Operating ...
ISO 9000 Document Control Software The concept of document control is integral to ISO 9000. Specifically ISO 9001: 2008, requires the establishment of a ...
• ISOXpress ISO 9001 System Software Paperless Document Control and ...
ISO 9001 2008 document templates, a complete quality system that complies with ... Software Quality Management and ISO 9001: How to Make Them Work for You ...
Friday, October 15, 2010
iso 9001 procedures software
• ISO 9001 Procedures - Ready for download
ISO 9001 procedures are a required part of ISO 9001 Quality Management System. ... Free PowerPoints & Software • Blog - The 9000 Resource ...
• ISO 9001 Quality Manual, Procedures and Forms - The 9000 Store
An ISO 9001 Quality Manual and Procedures are a good starting point for an ...
• ISO - ISO 9000 Quality management - Exemples of using the ISO 9000 ...
They implemented the QMS described in their manual and procedures and ensured the ... The company used ISO/IEC 90003 (QMS for software) when developing new ... While adopting the requirements of ISO 9001, the bank obtained guidance from ...
• ISO 9000 - Wikipedia, the free encyclopedia
Some of the requirements in ISO 9001:2008 (which is one of the standards in .... documented procedures and records required by the ISO 9001:2008 ...... ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach (1st ed. ...
• Quality Management Software | ISO 9001 software
Ensuring that accurate policies and procedures are deployed professionally and ... The global imperatives of ISO9001:2008 and ISO14001:2004 are in any ...
ISO 9001 procedures are a required part of ISO 9001 Quality Management System. ... Free PowerPoints & Software • Blog - The 9000 Resource ...
• ISO 9001 Quality Manual, Procedures and Forms - The 9000 Store
An ISO 9001 Quality Manual and Procedures are a good starting point for an ...
• ISO - ISO 9000 Quality management - Exemples of using the ISO 9000 ...
They implemented the QMS described in their manual and procedures and ensured the ... The company used ISO/IEC 90003 (QMS for software) when developing new ... While adopting the requirements of ISO 9001, the bank obtained guidance from ...
• ISO 9000 - Wikipedia, the free encyclopedia
Some of the requirements in ISO 9001:2008 (which is one of the standards in .... documented procedures and records required by the ISO 9001:2008 ...... ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach (1st ed. ...
• Quality Management Software | ISO 9001 software
Ensuring that accurate policies and procedures are deployed professionally and ... The global imperatives of ISO9001:2008 and ISO14001:2004 are in any ...
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